privacy policy

Privacy Policy

Effective Date: 02/05/2026

Primewest Plumbing Privacy Policy
At Primewest Plumbing, accessible from https://primewestplumbing.com, your privacy is a top priority. This Privacy Policy describes how we collect, use, and protect your information.

1. Information We Collect

Personal Information: Includes name, email address, phone number, and billing details collected when booking a service or creating an account.
Location Information: We may collect location data from technicians to track job progress and scheduling.
Usage Data: Information such as browser type, device type, and IP address for analytics.

2. How We Use Your Information

To provide, manage, and improve our services.
To schedule and track technician jobs effectively.
To communicate with customers and technicians.
To comply with legal and regulatory requirements.

3. How We Protect Your Information

Secure encryption protocols (SSL) to protect data transmission.
Restricting access to authorized personnel only.
Regularly monitoring our systems for vulnerabilities.

4. Sharing Your Information

We do not sell or share your data with third parties except:

To trusted partners assisting in providing our services (e.g., payment processors).
To comply with legal obligations or government requests.

5. Your Rights

Access: Request a copy of your data.
Update: Correct inaccurate data.
Delete: Request deletion of your data where applicable.

6. SMS/Text Messaging By providing your phone number and requesting service from Primewest Plumbing, you consent to receive text messages related to your service, including: • Appointment confirmations and reminders • Estimate and invoice delivery links • Service status updates Message frequency varies based on your service activity. Message and data rates may apply. You may opt out of text messages at any time by replying STOP to any message. For help, reply HELP or contact us at (949) 880-6221. We do not share your phone number with third parties for marketing purposes.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at: Email: Primewestplumbing@gmail.com Phone: (949) 880-6221